Privacy Policy

1. Overview

ValidPixel LLC ("ValidPixel," "FreightBidder," "we," "us," or "our"), a Michigan limited liability company, operates the FreightBidder platform at freightbidder.com. We are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use the FreightBidder software platform (the "Service").

By using the Service, you agree to the collection and use of information as described in this Policy.

2. Information We Collect

Account Information: When you register, we collect your name, email address, phone number, company name, and role (shipper, carrier, or broker).

Business & Compliance Information: Carriers provide FMCSA credentials (MC#, DOT#), insurance certificates, and business documentation for verification purposes.

Transaction Data: We collect information about loads posted, bids submitted, and shipments managed through the platform. FreightBidder does not process or store payment transaction data between shippers, brokers, and carriers — only subscription billing data for platform access.

Location Data: With your consent, we collect GPS location data from drivers for real-time shipment tracking.

Usage Data: We automatically collect information about how you use the Service, including IP address, browser type, pages visited, and features used.

Communications: We store in-app messages between users to facilitate freight transactions and resolve disputes.

3. How We Use Your Information

We use the information we collect to:

• Operate and improve the FreightBidder platform • Verify carrier credentials and compliance status • Facilitate freight transactions between shippers and carriers • Provide AI-powered pricing suggestions and load matching • Process subscription billing and prevent fraud • Send service notifications and product updates (with your consent for marketing) • Comply with legal obligations • Resolve disputes between users • Analyze usage patterns to improve our products

4. Information Sharing

We do not sell your personal information. We share information in the following circumstances:

With Other Users: Shipper load details are shared with carriers who bid. Carrier profiles (credentials, ratings) are visible to shippers. This sharing is necessary for the Service to function.

Service Providers: We share information with third-party vendors who help us operate the Service (hosting, payment processing, email delivery, analytics). These providers are contractually bound to protect your information.

Legal Requirements: We may disclose information if required by law, subpoena, or to protect the rights, property, or safety of FreightBidder or others.

Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred as part of that transaction.

5. Data Retention

We retain account information for as long as your account is active. Transaction records are retained for 7 years to comply with business and legal requirements. You may request deletion of your account and associated personal data at any time, subject to legal retention requirements.

6. Data Security

We implement industry-standard security measures including TLS encryption for data in transit, AES-256 encryption for sensitive data at rest, role-based access controls, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you • Correct inaccurate personal information • Request deletion of your personal information • Object to or restrict certain processing • Data portability • Withdraw consent at any time

To exercise these rights, contact us at privacy@freightbidder.com.

California residents have additional rights under the CCPA. EU/UK residents have additional rights under GDPR. Please see our jurisdiction-specific supplements for details.

8. Cookies

We use cookies and similar tracking technologies to operate the Service. See our Cookie Policy for detailed information about the cookies we use and how to manage your preferences.

9. Contact Us

For questions, requests, or concerns about this Privacy Policy, contact our Privacy team at privacy@freightbidder.com.

Data Controller: ValidPixel LLC PO Box 182482 Shelby Twp, MI 48318 United States